Update: As pointed out by reader fuzzymonkeyfunkand corroborated by Push-SquareSony’s support department appears to be confirming that the company has deactivated the ability to redeem pre-paid PS Plus cards to prevent subscription stacking. This is, presumably, because PS Plus and PS Now subscribers will be upgraded to PS Plus Premium for the duration of their longest membership.
A support email explains: “I have checked the voucher and your account and can conclude that as of now there is a temporarily deactivated function for PS Plus/PS Now subscriptions which does not allow for stacking of either membership on already active memberships.
“This is only temporary and as soon as we have more information about we will let our players know, for more information regarding news for the new launch of our service please check out our blog.”
As of the time of writing, it’s still possible to purchase pre-paid PS Plus cards from a variety of major retailers, including Amazon. However, Shop To does appear to have pulled the product from its storefront.
We’ve contacted Sony for comment.
Original Item: Sony support is being absolutely inundated with PlayStation 5 and PS4 owners who can’t redeem PS Plus promotional codes. The issue – which does appear to be more prevalent in Europe right now but is seemingly affecting consumers worldwide – blocks legitimately purchased subscriptions from being redeemed.
The error code states: “The pre-paid card could not be redeemed. Please try again later.” Wallet top-ups are working as intended, and we’ve seen some statements from Sony support workers that suggest pre-paid PS Plus codes have been temporarily disabled. This all arouses suspicion with regards to the impending transition to PS Plus Premiumwhere we reported overnight that those with active PS Now and PS Plus subscriptions will be upgraded to PS Plus Premium for the duration of their longest subscription.
In theory, there’s no reason why a PS Now and PS Plus subscriber couldn’t start stacking PS Plus today in order to guarantee a longer PS Plus Premium membership at a cut-down price. Of course, if pre-paid PS Plus codes are currently being blocked, then that’d imply that Sony is trying to close the loophole.
We don’t know that for certain right now, this could be a technical issue, but we’ll contact the company and try and get some clarification.
[ Thanks, AdamNovice ]
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